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Home > About Escents > Our Story

Our Story

“My mission is to enrich lives though the power of pure plant essential oils."
Jacqui MacNeill, Founder Escents Aromatherapy

Pure Essential OilsLocked within each plant is the power to transform, heal and enrich lives. When I first experienced pure essential oils I was deeply affected. There was a “silent communication between myself and the plant essence that went beyond description”. I was left knowing what I wanted to do for the rest of my life; To share that incredible experience with others. This moment was the birth of Escents.

For over 20 years Escents has invited you to share in the power of pure essential oils from around the world. Infused in each product is a soul-soothing experience waiting to be explored and discovered. An experience that we promise will enrich your life.

The Escents Difference

We asked our team to come up with the building blocks that make Escents a unique and compelling company. Here's what they said:

  • We focus on natural ingredients and all products contain pure essential oils
  • We use organic ingredients and essences where possible
  • We are a socially responsible company: No animal testing, no excess packaging
  • We are proudly Canadian!
  • We are a family of closely knit stores that share the same passion and dreams - great products and uncompromising service
  • We have loyal customers- some with us since the beginning - over 18 years
  • We constantly develop new products with feedback from tour customers and industry trends
  • We are known for our timeless aromas that provide wellness
  • We offer training that allows customers to try new products and learn about the many physical and physiological benefits of essential oils
  • We are an excellent source of knowledge for our customers and are committed to learning more every day!

Product Benefits

  • Phosphate free
  • Biodegradable
  • Cruelty Free - Not tested on animals
  • Free from synthetic dyes
  • Petroleum free
  • Made in re-callable containers
  • Safe to use on adults, children & babies
  • All products contain therapeutic grade essential oils

Modest Beginnings - Jacqui's Story


Jacqui MacNeillJacqui MacNeill started Escents at 23. She began after getting a business degree.The desire to become an entrepreneur was embedded in her from a very early age. Her parents had always taken risks and through their lives she was able to understand the ups and downs, the benefits and challenges of running a business. The decision to follow in their footsteps was natural.

The only challenge was, what the business was going to be? She had already run a few different ones through university to help pay for school She wanted something however that she had a passion for. She did trust her instincts and knew the right thing would come along she just had to have faith. When she discovered what she wanted to do --what business she knew she could be passionate about, it took her by surprise and it was quite by accident. A small shop selling bath products, induced an emotion so strong in her that she felt compelled to research into a business similar. She knew about pure essential oils from plants and decided to look into creating an luxurious line of bath and body products. They were designed to pamper the body and soothe the senses. To indulge customers nature through the use of pure, natural essences.

She began working with pure essential oils and botanicals, aromas and essences. She learned how to mix and blend to create different physical and physiological outcomes. What makes an average aroma, exquisite. How to use essential oils for nurturing and healing. Her first shop was a kiosk in a mall. It was an interesting time. Being young, energetic and full of hope. The perseverance paid off.

Within 6 months Jacqui upgraded and moved into a retail location. She met her husband in the same mall, he was also running his own business and they joined together to create the Escents of now. For 18 years, they have blended, built and developed products, systems and new sales channels into other country's and into other locations. Jacqui continues to do all the product development and John the Operations of the company.

In her words, "I have never woken up in the morning not wanting to go to work". The Escents team is a decided group of people that that are innovative and creative. Making the realization of products that are "beyond extraordinary" a reality.



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