Customer Service Guarantee

Escents is committed to your 100% satisfaction. If for any reason, you are unsatisfied with your Escents purchase, we will gladly offer a full refund with a receipt or an in-store credit or gift certificate for use in any of our corporate retail locations or online. We value your business and we value your opinion! We are always striving to exceed your expectations. Please contact us to tell us how we can improve your Escents experience.